How can I fix a booking error?

Made a mistake when booking? If you selected the wrong date, hotel, or location, our Support team can help review your booking.

How can I fix a booking error?

Booking errors are reviewed case by case. A specialist will review your booking and determine what options may be available.

To help us review your request as quickly as possible, please include:

  • Your Booking ID

  • The date you intended to book

  • The hotel or location you intended to book

  • Any other details about the booking error


Need help?

Contact our Support team with your booking details and the correct information. We'll review your request and let you know what options are available.

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