For Day Passes and Spa Passes, you may cancel or change your date at any time up until 10am on the day of your booking for either a full refund back to your credit card or ResortPass Credit to use another day.
For Cabanas and Daybeds, you must cancel the day before your booked date as same-day cabana cancellations are non-refundable.
Please email, live chat, or call us to cancel your booking.
Bookings are non-refundable after 10am on the day of your booking. Bookings made after 10am on the same day are non-refundable.