Become a Hotel Partner
Manage your Booking
What is the cancellation policy?
Adding a Guest
Can I change my booking to a different hotel?
Changing or Adding Guest Names
I did not receive an email confirmation for my booking
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The date I would like to book is unavailable
How far in advance can I book?
Can I bring my own food and drink items to the hotel?
Are towels provided at the hotel?
I tagged a post on social media. Can I get my 10% discount code?
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What is a ResortPass Gift Card?
How can I purchase a Gift Card?
How do I see how much ResortPass Credit I received from a Gift Card
Can I transfer my credit to another user’s account?
Can I use my ResortPass gift card to make purchases at the hotel?
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Billing Issues and Questions
I received ResortPass credit but I would like a refund to my credit card instead
I received a coupon code but I forgot it or it's not working