FAQs:
FAQs: category
COVID-19 Response
Trial FAQs
Manage your Booking
- What is the cancellation policy?
- Adding a Guest
- Can I change my booking to a different hotel?
- Changing or Adding Guest Names
- I did not receive an email confirmation for my booking
General Questions
- The date I would like to book is unavailable
- How far in advance can I book?
- Can I bring my own food and drink items to the hotel?
- Are towels provided at the hotel?
- I tagged a post on social media. Can I get my 10% discount code?
Gift Card
- What is a ResortPass Gift Card?
- How can I purchase a Gift Card?
- How do I see how much ResortPass Credit I received from a Gift Card
- Can I transfer my credit to another user’s account?
- Can I use my ResortPass gift card to make purchases at the hotel?