Search Hotels Gift Cards Become a Hotel Partner Login Register
  1. ResortPass
  2. Solution home
  3. FAQs:

FAQs:

FAQs: category

COVID-19 Response

  • COVID-19 Information

Trial FAQs

Manage your Booking

  • Can I upgrade my booking?
  • How do I change my booking date?
  • What should I do if I did not receive a booking confirmation e-mail?
  • How do I change a guest name?
  • How do I add a guest to my booking?
View all (8)

General Questions

  • How does ResortPass work?
  • Why is the date I would like to book unavailable
  • How far in advance can I book?
  • Can I bring my own food and drink items to the hotel?
  • Are towels provided at the hotel?
View all (12)

Gift Card

  • What is a ResortPass Gift Card?
  • How do I redeem a Gift Card without a claim code?
  • How can I purchase a Gift Card?
  • How do I see how much ResortPass Credit I received from a Gift Card
  • Can I transfer my credit to another user’s account?
View all (8)

Billing Issues and Questions

  • How can I get a refund to my credit card instead of ResortPass credit?
  • Why isn't my coupon code working?
  • Explore
  • Hotel Partner Login
  • Blog
  • FAQ
  • Reviews
  • Media
  • About
  • Contact Us
  • Become a Hotel Partner
  • Affiliate Program
  • Terms and Conditions
  • Privacy Policy
© ResortPass, Inc. 2020