What is my refund status?

Refunds back to credit cards take 5-10 business days to reflect on your statement.

Keep in mind that if the charge was only pending at the time of the refund, it will have processed as a reversal.

In the case of a reversal you won't see a refund credit on your statement —the original authorization drops off entirely. It'll appear as if the whole transaction never happened.


If you have any questions about the reversal or refund process, your bank or card issuer can confirm this information for you!


To request a copy of your refund receipt, please email [email protected].

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