Refunds back to credit or debit cards may take up to 5-10 business days to reflect on your transaction history.
Keep in mind that if the charge was only pending at the time of the refund, it will be processed as a refund reversal. In the case of a reversal you will not see a refund credit on your statement —the original authorization drops off entirely. It'll appear as if the whole transaction never happened.
If you have any questions about the reversal or refund process, your bank or card issuer can confirm this information for you!
To request a copy of your refund receipt, please email info@resortpass.com.
